[A must-read for managers of Japanese companies in Thailand!] Business Process Reengineering (BPR)

starting with customer and sales management: From the concept of business process reengineering to DX tool/AI utilization examples, we will introduce it all in one place.

While digital transformation (DX) is progressing in Japanese companies in Thailand, many face challenges such as "implemented systems not being adopted by the field" and "not knowing where to start."

Personalized customer information and a lack of transparency in sales activities lead to duplicate data entry when tools are introduced, hindering productivity improvements. Considering Thailand's unique business practices, mobile culture, and the burden on the field due to traffic congestion, what is needed is not tool implementation, but "a redesign of the sales process itself (BPR)."

In this seminar, Thai CC Innovation, TerraSky Thailand, and UPWARD will collaborate to provide a comprehensive explanation from problem identification to process optimization, system infrastructure…